Porting phone number from my old phone contract to my new o2 sim

[LUMC_0102]

Hello I was wondering if someone could help me I’ve recently joined 02 from being with a diffrent phone company an when I placed my order It given me the option to keep my number so I did all the pac code but then I’ve received a text that they can’t do the number port until 6th January.

how will this work would I have to turn off both phones an will I be able to use my new phone when it arrives in the morning or would I have to wait until my old number is transferred to my o2 sim to be able to use the phone ? 

[LUMC_0102]

My port is in place but I’ve been without signal since 7am this morning nothing has happened yet sadly 

[pgn]

Reboot the phone containing your new SIM every so often, @LUMC_0102 - it can take a while for O2's network to "find" where your SIM is on their network. 🤞

[LUMC_0102]

I’ve been switching my new phone on an off all day an nothing has happened yet Apprantly ports are normally done by 6pm dunno how true it is tho 

[MI5]

It's up to 9.00pm for some kind of signal but can be a full 24 hours for everything to be up and running correctly.