Phone not received.

[Newcustomer2411]

I ordered a new phone last week but nothing has arrived and I haven’t received an email. Any ideas?

A hard search has appeared on my credit score so guessing the request went through. Also the Upfront fee has been taken out of my bank.

thanks

[jonsie · Accepted solution]

Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255