Solved: Phone bill

Mather212 · ‎30-09-2021

When upgrading early and the month after you get your bill will you have to pay 2 month on the new device you have just upgraded too

MI5 · ‎30-09-2021

@Mather212

The first bill after an upgrade will be pro rata for the remaining days of the current month and the advance of your new contract.

Your bill date stays the same, so for example, if you upgrade halfway through the month, your next bill will be half the old bill plus half the new bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-09-2021

@Mather212

The first bill after an upgrade will be pro rata for the remaining days of the current month and the advance of your new contract.

Your bill date stays the same, so for example, if you upgrade halfway through the month, your next bill will be half the old bill plus half the new bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎30-09-2021

So No, @Mather212 you won't have to pay 2 months at all.

Veritas Numquam Perit

MI5 · ‎30-09-2021

😁

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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