Solved: Online upgrade

Anonymous · ‎07-01-2017

I'm trying to do an online upgrade but I'm unable to as none of my current contract details are displayed on my online account. Thanks

jonsie · ‎07-01-2017

It's honestly best to go instore or call 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎07-01-2017

It's honestly best to go instore or call 202.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎07-01-2017

Hi @Anonymous You would be far better to go instore and make sure your device is available. Other than that contact customer services http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎07-01-2017

If you are logging into the correct account and your details are wrong, you'll need to arrange with CS to get them updated correctly first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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