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O2 priority a joke

Anonymous
Not applicable
I always look at the offers and try and use them. It seems like a waste as I never can and get the same response from the O2 stores.
Today I went in to an O2 store for the free ghostbusters headphones I'm a big fan of the movie and was told "sorry we don't have them here" so I said ok can you ring the other store and I can go there (I am disabled and it's really difficult to get to the other store) and was told "no they won't have them either" it really wound me up and I just left.
Yesterday I tried using a voucher code for a present for my daughter for the O2 climb and it wouldn't accept the code in the discount box.
When there have been offers at Halfords I've never been able to get them as they don't ha e them or they've run out. It's ridiculous what is the point of you can't collect or make use of these offers?
Same as the boots offers the code runs out before you get to the till so never bothered using that one again it's a joke and I'm so cheesed off today. Really considering moving on have 3 contracts and in return I look like a dork every time I go into a store
Message 1 of 23
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MI5
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Customers are just an inconvenience who get in the way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 11 of 23
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Cleoriff
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Well this is no surprise to me. I said on another thread I doubt many people would get these. I might check Ebay later....Evil

Edit I just have. Pages of them ALL WITH O2 PRIORITY Logo on the box.....Smiley Mad

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Message 12 of 23
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MI5
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#3
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 23
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Cleoriff
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I found 13 for sale.....highest going for £11.99....

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Message 14 of 23
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MI5
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Even if I wanted one I wouldn't buy out of principle and o2 should be contacting ebay to get them all removed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 23
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Cleoriff
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I just find it disgusting. We moaned about these promotions being held midweek which meant people who worked couldn't get them. Then to see all of those on Ebay really makes my blood boil Smiley Mad

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Message 16 of 23
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MI5
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I know, mentioned that fact already too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 18 of 23
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Anonymous
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Ok this the reply I've received are they trying to insult my intelligence now😡😡😡
Hi Ash. We can appreciate how frustrating this must be for you and we're sorry for your experience. We'd recommend checking out the terms and conditions of the offers before redeeming. Any exceptions and other info will be detailed in there.
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MI5
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I refer you to my post #11 above !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 23
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