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New order

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AmyDockerill
Level 1: Joiner
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on ‎06-10-2022 10:31

on ‎06-10-2022 10:31

So I placed a Pre order for the IPHONE 14 PRO MAX. its been nearly a month since its been released and I've had no update as to where this is or when it will arrive. 

Other friends and family who have ordered their phones same day or after have received theirs but I'm still waiting. I have been trying to get in contact with customer service only to be fobbed off all the time. This is pathetic and annoying I'd rather an estimated ETA then nothing at all.

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MI5
Level 94: Supreme
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on ‎06-10-2022 10:48

on ‎06-10-2022 10:48

@AmyDockerill 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

iPhone 14 & Apple Watch - Megathread 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149610 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

on ‎06-10-2022 10:48

on ‎06-10-2022 10:48

@AmyDockerill 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

iPhone 14 & Apple Watch - Megathread 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 67: Unsung hero
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on ‎06-10-2022 11:22

on ‎06-10-2022 11:22

Might be worth keeping an eye out here

iPhone 14 & Apple Watch - Megathread 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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