New Customer - pre order iphone 6 plus

[Anonymous]

Hello all  

I am a new customer to O2 and pre-oredered an Iphone 6 Plus on the 13th September.

I keep getting told to wait for an email to come to me to say the phone has been dispatched but

when i logg onto My O2 it shows has no products and i am leaving the UK on the 3rd November for a few weeks

and have cancelled my contract with my old phone company.  

I have tried calling and speaking live with the O2 staff and just get yes you will get it but no we cant say when we will get them or when you will receive it but you should , maybe get it by then and i still need to take a day off work to wait in for the phone when it arrives had they wont deliver to work addresses like my toher 2 phone companies have.  

I just need a rough idea of a date of when i will receive it so if it is after 3rd november I can cancel.

I hope this is just because of a new phone coming out and not the way O2 work all the time

i odnt understand why the tracking isnt from when you place your order and why as soon has you agree to the contract your account detaisl are set up with what you have ordered.  

cheers

chris

[Anonymous]

Still a few people in reservation lines outside my local Apple store and as I've been looking for a demo model of the Note 4 in various shops I've heard plenty upgrading / starting new contracts for the iPhone 6 models.

[Anonymous]

You're welcome.

I hope you get some news asap.

[MI5]

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@Bambino wrote:

And like all other previous iPhone launches, this is the way they keep the hype going. As long as demand stays high, supply will be kept low. Frustrating for buyers, but a great marketing technique. Even with bendy phones and buggy software, some people are still drooling to get their hands on one. 

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and will probably slow Apple down even more with the supply chain.......

[Anonymous]

the scary thing is i aint that bothered about the iphone it was more of "im signing up to a new contract so why not get it" 

the foolish things us mere mortals do  

[Cleoriff]

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@Anonymous wrote:

the scary thing is i aint that bothered about the iphone it was more of "im signing up to a new contract so why not get it" 

the foolish things us mere mortals do  

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If that  was your only reason Chris...you may want to look at the Android phones out there

[jonsie]

It's the same every year and O2 never seem to learn or change the way they handle it. If they tell everyone there's limited stock and how long the wait is people go elsewhere. Much better to get peoples money first....

[Anonymous]

i have an iphone 5 at the moment and am used to it 

and dont like using the samsung or htc models the wife has had before  

fingers crossed it will be here before the 3rd november or if not O2 can tell when it is likely here,  

[Beenherebefore]

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@Anonymous wrote:

bad communication from a communciations company - anyone else see the irony  🙂

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Yes, it's been mentioned a few times before.

And ironically, it doesn't seem to get any better 

[Anonymous]

I liked my iPhone 5 but wanted 4G so upgraded to the 5s.

I'll be buying the 6 plus near the end of October.

[jonsie]

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@Anonymous wrote:
I liked my iPhone 5 but wanted 4G so upgraded to the 5s.

I'll be buying the 6 plus near the end of October.

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If there are any....:smileywink: