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New Carrier update 24.1

Anonymous
Not applicable
Hi All

I had a prompt to install new carrier settings at the weekend. My version is now O2 24.1. I have since noticed that it has removed the option to select 4G/3G/2G and replaced it with the old enable 4G toggle. I am really annoyed as I live in a marginal 3G area so often lock my phone to 2G when at home.

I hope this is reversed in a future update.

Graham.
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gemz4the1
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That's annoying. I thought the 2g/3g/4g toggle was helpful.

Message 2 of 59
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MI5
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@Toby needs to pass this on but it took ages to get it reinstated last time they removed it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 59
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Anonymous
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I updated the carrier settings & still see the original toggle. Try a soft reset of the iPhone 

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Anonymous
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@Anonymous - tried that. Still just have the option to turn 4g off rather than 4G/3G/2G.

I'm on an iPhone 6s running iOS 9.3.2
Message 5 of 59
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Anonymous
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@Anonymous I have an iPhone 6 running 9.3.2 with no problem 

 

Maybe call CS or @Toby maybe able to help 

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MI5
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Just checked the wife's phone (6) and she still has 2g, 3g, 4g so must be a problem with either 6s uniquely or your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Thanks. That's weird. Nothing special about my phone. I can't be bothered calling CS. I doubt they would know what I am taking about going by past experience.

Just to check. People who still have all the toggles definitely have the new carrier update?
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MI5
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Yes, definitely.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gemz4the1
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I have iPhone 6s and I updated my carrier setting and I only have an option to turn 4g on 😞

Message 10 of 59
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