New Carrier update 24.1

[Anonymous]

Hi All

I had a prompt to install new carrier settings at the weekend. My version is now O2 24.1. I have since noticed that it has removed the option to select 4G/3G/2G and replaced it with the old enable 4G toggle. I am really annoyed as I live in a marginal 3G area so often lock my phone to 2G when at home.

I hope this is reversed in a future update.

Graham.

[Anonymous]

Yes I definitely have it. It must be iPhone 6S related then

[Cleoriff]

@Anonymous Maybe give Apple support a call https://support.apple.com/en-gb/contact

[MI5]

I doubt apple will be interested. It's o2's update. Nothing to do with Apple. They did it before and everyone complained so you'd think they would learn!

[Anonymous]

That's why  I suggested contacting CS 

[MI5]

They probably won't have a clue either.
A complaint needs to be made and forwarded to the relevant people who make these crazy decisions!

[darrengf]

I have also lost the 4g, 3G, 2g toggle on the iPhone 6s+

If I also remember, Apple updated all their iPhones to have the toggle, so it's strange how it's come back.

[Anonymous]

Carriers can override the setting if they wish. It looks O2 have done this again for the 6S and 6S+. 😞

Anyone know who I could complain to that would understand what I am on about? So I can get this to the right people?

Cheers

[MI5]

The only complaints dept is on this link (scroll down) http://www.o2.co.uk/contactus

[Anonymous]

I too have the same issue. I have the 6S, my boyfriend has the 6 and he has had the update now too and I have lost the toggle for 2G and 3G. I called CS and they told me I had to speak to Apple as it was nothing to do with them. Absolutely useless. I don't want to keep my 3G on all the time - they did this ages ago with the 5. Does anyone know if we can complain at all? Or if someone will be able to help?

[Anonymous]

@Anonymous Follow the link provided by @MI5 this is an o2 problem not Apple