Solved: Network Abrod

Anonymous · ‎04-12-2017

Hi, at the moment I am in the Czech Republic and I’m not getting no network connection. My data is set to 4G and my data roaming is on but still nothing. Can someone please advise how to get it to work?

madasaf1sh · ‎04-12-2017

Also turn 4G off, as the czech networks wont allow you to connect on 4G

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

MI5 · ‎04-12-2017

Change your apn to “mobile.o2.co.uk”

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎04-12-2017

Also turn 4G off, as the czech networks wont allow you to connect on 4G

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

darrengf · ‎04-12-2017

@Anonymous

Are you actually connected to a network?

have you used for roaming before with o2.

If if you are connected does sms and calls work?

Need Help, Just ask. We are one big Family here in the o2 Forum.
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Cleoriff · ‎04-12-2017

@AnonymousYou could also try manual search for another network...

Veritas Numquam Perit

Martin-O2 · ‎05-12-2017

Hey @Anonymous did any of the above advice help you connect to the network?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎05-12-2017

Hi everyone, thank you for all your helpful comments. I turned off my 4G and it connected 🙂😑

Martin-O2 · ‎05-12-2017

Awesome @Anonymous! Glad to hear you got this sorted.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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