cancel
Showing results for 
Search instead for 
Did you mean: 

Need help!!!

12335
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I bought an Apple Pencil 2 yesterday on O2 Accessories. But after my payment was successful and money was removed, the website turned out to say ‘looks like a problem happened’. There is no information about my order, but money was gone.

Message 1 of 2
328 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@12335 


The money will be returned by your bank in the next 24hrs to 10 days depending on how your bank works, as o2 dont have the funds. 

 

The order wont have completed, so you will need to do the order again.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
321 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@12335 


The money will be returned by your bank in the next 24hrs to 10 days depending on how your bank works, as o2 dont have the funds. 

 

The order wont have completed, so you will need to do the order again.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
322 Views