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delay
Level 1: Joiner
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hello 

i choose the upgrade option and it has been more than three week now but i didnt get my new iphone. my order number is [order number removed by mod].

thank you.

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MI5
Level 94: Supreme
  • 122330 Posts
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There’s a worldwide shortage of phones. 
You need to wait for o2 to receive stock. 
Try asking for an update on social media on o2 Facebook or Twitter 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122330 Posts
  • 609 Topics
  • 19052 Solutions
Registered:

There’s a worldwide shortage of phones. 
You need to wait for o2 to receive stock. 
Try asking for an update on social media on o2 Facebook or Twitter 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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