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NO SERVICE

Anonymous
Not applicable

on ‎26-11-2015 15:31

on ‎26-11-2015 15:31

Hi my phone has been unlocked by EE and my new sim is installed and activated but I'm still getting No service??

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Bambino
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on ‎26-11-2015 15:38

on ‎26-11-2015 15:38

Have you ported your number in from EE? If so, have you done a sim swap?

I DO NOT WORK FOR O2



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jonsie
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In response to Bambino
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on ‎27-11-2015 12:11

on ‎27-11-2015 12:11

You need to call customer service 

http://www.o2.co.uk/contactus

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎27-11-2015 12:21

on ‎27-11-2015 12:21

How do you know your sim is "activated".
No service would indicate an inactive or incorrectly fitted sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎03-12-2015 08:41

on ‎03-12-2015 08:41

Hello @Anonymous have to been able to solve this?
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Anonymous
Not applicable
In response to MI5

on ‎20-12-2015 17:20

on ‎20-12-2015 17:20

@MI5 wrote:
How do you know your sim is "activated".
No service would indicate an inactive or incorrectly fitted sim card.

If sim card is not fitted correctly it says NO SIM. Inactive may be.

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