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My phone isn't receiving texts and won't make calls

Hlo
Level 1: Joiner
  • 1 Posts
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Hello

 

I have an iPhone 12 mini. I've noticed recently it won't send texts or receive calls unless I turn it off and on again. It's fine on wifi but the moment I need 4g for hot spotting the internet stops working. When I try and make a phone call it gets stuck on 'connecting.' I'm trying to update to 15.6. Any ideas? I can't keep turning it off and on multiple times a day and I don't know when I'm missing calls.

Thanks so much!

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pgn
Level 74: Whizz kid
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Tricky one, @Hlo - as I'm an Android user, I'd probably have factory-reset my device after backing it up, to see if that cured, or killed, it... 😖

Community guide for network issues here, in case it helps: Guide: How can I sort out my network issues? 

Apple have troubleshooting support available online: 

https://support.apple.com/iphone

Good luck!

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