My Iphone 7 keeps shutting down and asking for my passcode
on 02-12-2017 08:45
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on 02-12-2017 08:45
This morning I have opened my iphone 7 to use, as I keep my phone locked with a passcode. after about 3 minutes it shuts down and goes back to the passcode page. when I put in my passcode it has closed the app I was working on and gone back to the home page.
I has been doing this now for 2 hours!
Any tips
Nothing has happened to it in the night? and it was working correctly yesterday.
many thanks Trudy
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on 02-12-2017 16:14
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on 02-12-2017 16:14
on 03-12-2017 08:46
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on 03-12-2017 08:46
I’ve had the same problem with my iPhone. Phone worked fine the day before and keeps shutting down in the middle of a process and asking for my passcode. Annoying opening on the home screen. I have changed the auto locking time to 5 mins and it still shuts down, have also tried rebooting it but again no fix. Have you found a solution?
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on 03-12-2017 08:50
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on 03-12-2017 08:50
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-12-2017 09:16
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on 03-12-2017 09:16
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 03-12-2017 10:17
I have installed 11.2 and it has made no difference.
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on 03-12-2017 11:18
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on 03-12-2017 11:18
@Anonymous wrote:I have installed 11.2 and it has made no difference.
Have you followed these instructions after installation? https://support.apple.com/en-us/HT208332
Veritas Numquam Perit
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on 03-12-2017 12:06
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on 03-12-2017 12:06
@Anonymous The instructions were in the linked thread if already done 11.2 it may require more work as before upgrade you had to turn off the notifications !
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 03-12-2017 18:05
Yes - I have follwed the instructions and it hasn't fixed the issue.
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on 03-12-2017 19:45
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on 03-12-2017 19:45
Does this only relate to iPhone 7? I was planning to go to my local Apple store and buy an 8 tomorrow.
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on 03-12-2017 19:54
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on 03-12-2017 19:54
It's not affecting everyone though.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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