This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Lost connection

Go to solution
Amron
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-02-2021 19:33

on ‎10-02-2021 19:33

I have an iphone SE (1st Generation) The contacts App has suddenly gone blank as well as my phone App.

 

I am unable to make or recive any calls. I have been into settings to see if any thing has changed. I am unable to access the Mobile Data App in there. 

 

Any suggestions to try and resolve what ever is the problem. I have switched on and off as well as a Reset of All Settings.

 

Unable to do a back up and do a toal reset as iTunes informs me there is an error.

 

I can get messages and emails but unable to open them. 

Message 1 of 4
1,151 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎10-02-2021 19:44

on ‎10-02-2021 19:44

@Amron 

Sounds faulty.

Apple will run a remote diagnostic check to try and identify the issue.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,148 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎10-02-2021 19:44

on ‎10-02-2021 19:44

@Amron 

Sounds faulty.

Apple will run a remote diagnostic check to try and identify the issue.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,149 Views
0 Kudos

Go to solution
Amron
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎11-02-2021 23:09

on ‎11-02-2021 23:09

Thanks for your suggestion. Problem resolved after assistance from Apple. Good customer service from them.

Message 3 of 4
1,104 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Amron
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎12-02-2021 07:10

on ‎12-02-2021 07:10

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,087 Views
0 Kudos
Top