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Locked iphone

Anonymous
Not applicable

on ‎01-01-2014 23:02

on ‎01-01-2014 23:02

I bought a iPhone 3GS on Ebay(I know !). The description was unlocked but it seems to be locked to O2, getting no help from seller. Tried O2 but no joy. Anyone know how I can get this phone unlocked? I do not know the phone number that was used, but do have original box with all phone details.
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perksie
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on ‎01-01-2014 23:08

on ‎01-01-2014 23:08

Can you not take up a dispute with Ebay as the phone is not as it was described?

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Bambino
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on ‎01-01-2014 23:28

on ‎01-01-2014 23:28

You have a definite case to raise a dispute with eBay if the phone was described as unlocked but it isn't. That's the route you should take.

I DO NOT WORK FOR O2



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Anonymous
Not applicable
In response to perksie

on ‎02-01-2014 00:00

on ‎02-01-2014 00:00

I have raised a complaint with EBay. But to be honest the phone is is very good condition and thought if I can get it unlocked I'm happy to keep it. Just thought there may have been an easy solution but does not look like there is.
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Anonymous
Not applicable

on ‎02-01-2014 00:08

on ‎02-01-2014 00:08

Get an o2 sim only tariff? Just a thought.
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MI5
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‎02-01-2014 00:20 - edited ‎02-01-2014 00:36

‎02-01-2014 00:20 - edited ‎02-01-2014 00:36

You need to put an O2 PAYG sim in it and top up £20.00. Use no more than £5.00 to make calls & texts (making sure you have at least £15.00 credit left on the sim, fill in this form http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

 

Self help guide here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

‎02-01-2014 06:35 - edited ‎02-01-2014 06:37

‎02-01-2014 06:35 - edited ‎02-01-2014 06:37

Or ask a person you may know who has the same sized SIM card on an O2 contract to put their sim in it, make a few calls so the imei of the iPhone latches to their account, and they fill out the unlock form as it's free to contract customers.

Let's hope it's not actually imei barred.

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gemz4the1
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on ‎05-01-2014 20:38

on ‎05-01-2014 20:38

Just to be clear, do you want to use it on O2 or unlock it to work on another network?
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