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Is it safe to migrate to esim now

bumpkincats
Level 2: Apprentice
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Hi there,

 

I went to my local o2 store on Thursday to migrate my number to esim and was told there were issues with the migration. They gave me an esim pack and told me to wait a day or so before trying.  Does anyone know if there are still issues, or is it safe to migrate?  I also have an Apple Watch - will I have to re-pair the watch to my iPhone 14 Pro after the migration?

 

Thanks in advance!

 

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bumpkincats
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Thanks for all the replies. My question was whether it was safe to migrate following the O2 outage on the first weekend of February which caused a lot of migrations to fail. I never did get a reply as to whether the problem had been resolved. However, I am pleased to report that I migrated to esim yesterday and it went through with only one minor hitch.

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Enlli
Level 70: Enigma
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I moved over a month ago, no problems.

The problems seem more about being able to issue them.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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bumpkincats
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Thanks. O2 had a migration outage last weekend.  I don't want to migrate until I know the issue has been resolved as I don't want my phone to stop working!

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pgn
Level 78: King of Kings
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I did a SIM Swap in MyO2 less than a month ago, from an older 4G physical SIM to a 5G physical SIM, all completed within about 5 minutes:

Screenshot_20230202-225918.pngScreenshot_20230116-115512.pngScreenshot_20230202-141422.png

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madasaf1sh
Level 79: Lord of the Boards
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Never had a problem with migrating to esims.. 

 We did 50 at work last week slight_smile all completed in 1 hour

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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bumpkincats
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Thanks for all the replies. My question was whether it was safe to migrate following the O2 outage on the first weekend of February which caused a lot of migrations to fail. I never did get a reply as to whether the problem had been resolved. However, I am pleased to report that I migrated to esim yesterday and it went through with only one minor hitch.

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pgn
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Who Dares Wins, @bumpkincats - thanks for the feedback, appreciated.

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