Iphone Simplicity Tariff

[Anonymous]

Hi All,

I've just come to the end of my Iphone contract and decided to keep my handset for a while. Its a 4S. I agreed with O2 to go on their Simplicity tariff as its quite a good deal. The problem is I've now lost my visual voicemail, I'm guessing the APN settings are now different. Has this happened to anyone else and was there a solution to solve it whilst keeping this tariff.

Thanks in advance!

[Anonymous]

A final thank you for those that offered advice. The problem was indeed a missing iPhone data bolt on. This is now in place and everything is back to normal with no extra charges.
O2 Simplicity Tariff working just fine on the 4S iPhone.

[Anonymous]

Thank you for letting us know thought it had to be that glad your sorted now:)

[Anonymous]

I'm in the same situation (transferred to Simplicity tarriff), except that also appear to have lost my 3G service, and I do have the bolt on for iphone.  Not a happy chappy, and it's too late this evening to ring 202.  I do hope they'll sort it swiftly because I've been really happy with )2 and was planning to start up new accounts and upgrade phones.

[MI5]

You just need to call. cs and they will sort it for you.

[jonsie]

If you have the iphone bolt on make sure your APNs are set to idata.o2.co.uk or reset the network settings in the menu.