Poor coverage in Hamburg with iPhone 5

[Anonymous]

I have an iPhone 5 and have just come back from a weekend in Hamburg. The Network coverage on O2.de was very poor. Just walking around it disappeared at frequent intervals. Sometimes re-starting the phone helped. Sometimes I could access maps but not use the phone to text or make calls. All in all not very good and I am sure I incurred quite a lot of cost.

What was all the more galling that a friend with an iPhone 4S had a better time of it than me. He is also on O2 but had better coverage at numerous times. When we were sitting side by side in a bars we checked and more often than not I had 'No Network' while he had 3 or 4 bars.

Does anyone have any ideas about a) Why the network was so bad? b) Why there was such a disparity between the two iPhones?

[MI5]

Sounds like the normal iP5 fault of poor 3g reception. I'd take phone into an Apple store to get it checked out. BTW O2.de is nothing to do with O2 UK and it's possible there were local issues in the area you were in but seems unlikely if there was another phone on the same network not suffering the issue.

[Anonymous · Accepted solution]

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@Anonymous wrote:

I have an iPhone 5 and have just come back from a weekend in Hamburg. The Network coverage on O2.de was very poor. Just walking around it disappeared at frequent intervals. Sometimes re-starting the phone helped. Sometimes I could access maps but not use the phone to text or make calls. All in all not very good and I am sure I incurred quite a lot of cost.

What was all the more galling that a friend with an iPhone 4S had a better time of it than me. He is also on O2 but had better coverage at numerous times. When we were sitting side by side in a bars we checked and more often than not I had 'No Network' while he had 3 or 4 bars.

Does anyone have any ideas about a) Why the network was so bad? b) Why there was such a disparity between the two iPhones?

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O2 UK aren't responsible for whether your phone works outside of the UK.  O2 Germany is a seperate company, just like O2 Ireland etc.  O2 UK can't say why O2 Germany's network was poor in Hamburg, or why there was a disparity in performance of your two iPhones. 

Those would be questions for O2 Germany to answer I'm afraid.