Iphone 6s+ Black screen and red hot home button

on 12-10-2015 11:15
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on 12-10-2015 11:15
Hi All,
My first post and it is to pass on some information about the new iphone 6s+. Mine had been charging over night and when I woke up this morning the screen had gone black (the alarm hadn't gone off) and when I pressed the power and home buttons to see if I could get something the home button was burning hot.
There is a solution in the Apple forums for this which is to hold the power and home button (bearing in mind how hot it is you will need a glove or towel or something) for around 10 secs until it essentially soft resets.
I think this is only a short term thing as I see the hot button problem as a safety issue. As an individual I don't think Apple will be that bothered, however, if anyone else is having the problem then can I suggest that you post here and then O2 can use it to push Apple to investigate and sort out a solution or organise to replace the phones.
Thanks
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on 12-10-2015 11:18
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on 12-10-2015 11:20
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on 12-10-2015 11:20
Get it back to Apple for a replacement asap, before you start a fire with it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 12-10-2015 11:41
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on 12-10-2015 11:41
So many problems with this phone and beggars belief at the price you pay....
Veritas Numquam Perit
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on 12-10-2015 12:11
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on 12-10-2015 12:11
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on 12-10-2015 12:36
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on 12-10-2015 12:36
Brings a whole new meaning to hot line. If the button is getting that hot then how hot it is internally. Accident waiting to happen ...........
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on 12-10-2015 13:49
Jesus, there's loads of them
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on 12-10-2015 14:12
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on 12-10-2015 14:12
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on 12-10-2015 14:48
Already arranged a replacement from o2 now. If Apple want to fix it they will but I will just keep getting replacements until they do.
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on 12-10-2015 15:03
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on 12-10-2015 15:03
@Anonymous wrote:Already arranged a replacement from o2 now. If Apple want to fix it they will but I will just keep getting replacements until they do.
It's not good enough though is it? You could be sleeping uneasily with a fire extinguisher at your side....

