Iphone 5s unable to connect to carrier in the USA

[Anonymous]

Hi, I'm currently on holiday from the UK in Florida. Since arriving yesterday I've not been able to use my phone as a phone - it's permanently just saying searching. I've tried turning airplane mode on and back off, as well as a soft and hard reset. In settings, the carrier option appears for a second and then disappears. When I do get into it, I turn it off automatic and see if it will search, but it still doesn't come up with anything. Any other ideas? I don't really want to do a restore if I can help it.
Any help/ideas would be greatly appreciated

[MI5]

Have you got international roaming enabled on your account?

[Anonymous]

To be honest, I haven't a clue. Where would I find that out? I've never had a problem when in other countries in Europe, and my partners iphone seems to connect fine

[Anonymous]

Also in the phones settings look at

Settings , Data Roaming.

Make sure it's toggled on.

[Anonymous]

Data roaming settings are on, but doesn't seem to make a difference 😞

[Anonymous]

You would need to ring Cs or use live chat to find out about your account.

http://www.o2.co.uk/contactus

Or if your phone is unlocked use a local sim until you return. No Possible big bills to come home to.

[MI5]

Data roaming has nothing to do with making calls or overall network connection, so won't help you 😞
Try holding the power and home button together until the Apple logo appears on screen - This will just soft reset the phone and won't loose anything at all.
When you do a manual search for networks are you saying no networks appear at all to choose from?

[Anonymous]

Did you manage to get yourself sorted @Anonymous ?

😞

[jonsie]

Due to the time difference and normal holiday routine we may have to wait until the OP comes back to us.

[Anonymous · Accepted solution]

Sorry guys, just back On my way! wifi. I think it's sort of sorted itself out to a degree. It's managed to connect to AT&T for a bit today, so I'm just gonna put it down to being temperamental and enjoy it when it works. I guess it's not a bad thing that you can't be disturbed while you're on holiday