cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone 5 sending & receiving SMS issues!!

Anonymous
Not applicable

Hi,

 

I recently upgraded from an iphone 4s to the iphone 5 32GB. I'm having horrendous problems with SMS. I've gone through threads on here and sorted service centre number, restoring phone and rebooting phone, reset of network settings etc, all to no avail, also deleting contact I'm sending message to and adding them again.

 

It can take 3+ attempts to send an SMS to a single person, the 'undeliverable' message appears, also on receiving messages, they can all come through the day after they have been sent, in one block. For instance 4 messages from 4 different people arrived at 7am this morning after been sent around 4pm ish yesterday.

 

Also, the phone frequently drops network and says 'no service' at home, a problem which I never encountered on 4s.

 

It's driving me mad as I need the phone for school contact as I have a child with special needs.

 

Any help greatly appreciated.

 

Thanks

 

Message 1 of 16
5,215 Views
15 REPLIES 15

Anonymous
Not applicable
Well my new Sim arrived today and sadly it's made no difference to the issues I'm having. So annoying!
Message 11 of 16
1,428 Views

jonsie
Level 94: Supreme
  • 93339 Posts
  • 610 Topics
  • 6985 Solutions
Registered:

Book a day out in Leeds and make an appointment at the Apple store. Sounds very much like a faulty phone.

Message 12 of 16
1,425 Views

Anonymous
Not applicable

Does indeed sound like a faulty phone now

Message 13 of 16
1,422 Views

Anonymous
Not applicable
It's unanimous we all think its a faulty iPhone.
Message 14 of 16
1,417 Views

Anonymous
Not applicable
Oh joy a day out on Leeds!

Thanks all slight_smile
Message 15 of 16
1,402 Views

Anonymous
Not applicable
It's an ongoing saga, rang 02 about my phone on Tuesday, just as I phoned the mast had gone down again!! It was fixed this morning, just about to phone again as still having problems and guess what, the mast is down again. Speaking to someone else who I know with a Samsung and on 02, they've had problems for about 10 days, she's just gone put of the area and her phone is working fine! Wish they'd get the mast sorted, received Tuesdays SMS, last night.
Message 16 of 16
1,386 Views