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Iphone 5 internet connection issue

Anonymous
Not applicable

Hi, my iphone 5 says the network signal is at maximum and the 3g is working, i can call and send sms, but i can't connect to the internet (except with wifi). I have tried turning it off and on again and i checked the APNs and they all look good. someone has a better idea? thanks

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jonsie
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If you have an iphone data bolt on the APNs are idata.o2.co.uk

Standard data bolt on APNs are mobile .o2.co.uk

 

It's usually a problem with the incorrect APNs.

Message 2 of 10
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Anonymous
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nope, checked apns again and they have the iphone idata.o2.co.uk.

 

I can't understand, it was working this afternoon and then all of a sudden it failed to connect. 

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jonsie
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Message 4 of 10
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Anonymous
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Did that as well, everything looks fine. Can't check the bolt on my o2 since the website is currently under mantainance and i can't log into my pay monthly. I checked all the other phone settings and they seem normal... 

Message 5 of 10
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MI5
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Maybe you've used all your allowance up?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 10
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Anonymous
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But you should still be able to connect if you've used your allowance up albeit slower
Message 7 of 10
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MI5
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very slowwwwwwwww........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 10
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Anonymous
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Snails pace
Message 9 of 10
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Anonymous
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Crawling turtle more like
Message 10 of 10
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