
on 07-03-2016 18:49
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on 07-03-2016 18:49
Has anyone else used international pre-paid calling cards with 'no hidden charges/only cost of calls' and then been charged for every call/text you send? I figure I am owed hundreds of pounds and thinking about pursuing the issue in a small claims court; anyone else had similar experiences? I am leaving O2 when my contract runs out in September 2016.
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on 08-03-2016 07:12
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on 08-03-2016 07:12
Have you questioned the costs with CS at all?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-03-2016 18:54
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on 07-03-2016 18:54
Who's were the cards you have used ? O2 did do one using an approved access number but o2 do have a clause in the t&c about this sort of thing if you provide more information we can advise
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on 07-03-2016 19:05
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on 07-03-2016 19:05
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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07-03-2016 19:13 - edited 07-03-2016 19:16
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07-03-2016 19:13 - edited 07-03-2016 19:16
@MI5 Agreed
@Anonymous this bit of to o2 t&c is relevant is not using the official o2 card
"provided that we may exclude from your inclusive minutes allowance calls made to any number ranges which we reasonably believe are being used for call forwarding services, concurrent calling, paging services, onward calling services or numbers that pay a revenue share"
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

on 08-03-2016 07:03
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on 08-03-2016 07:03
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on 08-03-2016 07:07
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on 08-03-2016 07:07
If you feel you have a genuine reason to complain @Anonymous then follow this route http://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
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on 08-03-2016 07:12
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on 08-03-2016 07:12
Have you questioned the costs with CS at all?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

