Hi
Can anyone please help? When myself & family members are making calls (we all have iphones, recently very new) whether it is to a landline or a mobile, regardless of who the mobile phone provider is, people cannot understand what we are saying, it's either 'garbled' or 'breaking up' or makes a terrible scrambling noise! This has happened occasionally before. However, this problem is become increasingly frequent to the point that it is having a serious effect - We are unable to make or receive calls to anybody, more importantly, to family when we want to and need to as 2 out of 3 times it is impossible to have a conversation with them. Also, when we do have a successful conversation with them, often, it will deteriorate at some point during the conversation & usually the call is cut off. Should they then try and ring me, it is not possible to connect. When this problem isn't apparent, calls are great and conversations are completely clear and concise.
We have tried rebooting the phones, going into another room, disabling wireless and bluetooth on the phones, none of it does any good.
This problem is causing so much frustration as we are missing important calls and also having to use the landline, therefore paying landline provider extra as well as paying contract! I have spoke to o2 on numerous occasions and they inform me everytime that the coverage in my area is excellent.
We have all got the Tugo app but this can be useless at times as it will only receive calls when you have no signal at all & we all have 2 bars of signal on our phones (so Tugo wont work!!)
Anyone else having this issue? Anyone know what causes this problem? Some one please help!!
