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on 23-09-2015 23:34
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on 23-09-2015 23:34
Solved! Go to Solution.
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on 23-09-2015 23:47
Hi @Anonymous
Have you tried a restore through iTunes?
*Connect the phone to your computer and open iTunes
*If your phone shows there ...then click restore
If you can't restore this way then you will have to try it in recovery mode. Look at this link here
https://support.apple.com/en-gb/HT201263
Veritas Numquam Perit
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on 23-09-2015 23:47
Hi @Anonymous
Have you tried a restore through iTunes?
*Connect the phone to your computer and open iTunes
*If your phone shows there ...then click restore
If you can't restore this way then you will have to try it in recovery mode. Look at this link here
https://support.apple.com/en-gb/HT201263
Veritas Numquam Perit
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on 23-09-2015 23:51
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on 23-09-2015 23:51
@Anonymous wrote:
My iPhone 6 randomly stopped working! Can't unlock/lock, volume buttons don't work, home button doesn't work! No screen either help !!! 😞
Book a genius bar appointment at your nearest Apple Store. If your phone is in warranty they will replace it but if its out of warranty then they will charge you for a replacement
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on 24-09-2015 00:03
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on 24-09-2015 00:03
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on 24-09-2015 00:05
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on 24-09-2015 00:05
![slight_smile slight_smile](/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png)
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on 24-09-2015 00:08
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on 24-09-2015 00:08
@Anonymous wrote:
Haven't tried connecting it yet, will try that before I take or anywhere
Yes @Anonymous I would try via iTunes first but as it's a relatively new phone give Apple a ring if this doesn't fix it..
https://support.apple.com/en-gb/HT201232
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on 24-09-2015 01:05
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on 24-09-2015 01:05
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on 24-09-2015 07:39
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on 24-09-2015 07:39
Hi @Anonymous
Pleased to hear it's working. No need to take it to Apple now (though there is a phone number in that link if you wanted to give them a quick ring)
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on 24-09-2015 08:04
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on 24-09-2015 08:04
@Anonymous wrote:
phone is now working after being plugged in! Do you think I should still take it into a store?
See how it goes. If it does it again, yes.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-09-2015 09:13
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on 24-09-2015 09:13
Make sure you take it to Apple before the very limited 12 month warranty expires.
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