custom-community-header-logo.text

Anonymous · ‎09-12-2016

I set up my new phone (I think!) on Wednesday afternoon / evening, but it hasn't switched over yet. Have I missed something?

I've backed up the old one, then moved it all to the new one - I can get Wifi on the new one, but no calls.

Help!

Anonymous · ‎09-12-2016

Have you done a sim swap?

http://swapmysim.o2.co.uk

Or call into your nearest store & they will do it for you

View solution in original post

Anonymous · ‎09-12-2016

Have you done a sim swap?

http://swapmysim.o2.co.uk

Or call into your nearest store & they will do it for you

MI5 · ‎09-12-2016

If your old sim is the same size just put it in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎16-12-2016

Hey @Anonymous How's it going? Any help from the advice above?

custom-community-header-logo.text

I’ve upgrade, but new phone hasn’t switched on

Data Plan

My eSIM doesn’t work

Error code 08 Apple Watch Series 10 - no one at o2...

Error code 14 and 15 pairing Apple Watch to new ph...

New phone