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Resolved! iPhone 6 earpiece speaker

So had my phone for a little over 4 months and the earpiece speaker is terrible like so low can't hear people when on the phone I've tried other mates iPhone 6 and tell the difference and its definitely a lot better then mine been through all setting...

Anonymous by Not applicable
  • 4562 Views
  • 9 replies
  • 0 kudos

Resolved! Losing 3/4g

Have to keep putting my phone in airplane mode to get 3/4g working in my iPhone 6s Plus and o2 checker says there nothing wrong with any mast in area any help

Anonymous by Not applicable
  • 3810 Views
  • 5 replies
  • 0 kudos

Can get e mails on data but not on wifi

in Spain for several weeks with an iPhone 6 and iPad. I turned mobile data and data roaming off and purchased wifi where we are staying. I can access the wifi on both devices although a bit patchy and slow. I cannot get any mail to download on my iPh...

Anonymous by Not applicable
  • 3354 Views
  • 12 replies
  • 0 kudos

Resolved! Bill breakfown

Please help I want O2 to show me what numbers I have text and cLled and can't find where to go, it was there last time...help

Anonymous by Not applicable
  • 2975 Views
  • 5 replies
  • 0 kudos

Resolved! Something loose in my sons new iPhone 5s

My sons iPhone 5s which is less than a week old, has something loose inside it, We all have iPhones I never came across this before. Maybe someone can help ?

Anonymous by Not applicable
  • 3058 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 6s + Unlocking ..

Hi All, Purchased an iPhone 6s Plus on an O2 (24 month) Refresh contract on Dec 1st 2015 from my local O2 store. No grumbles so far, staff in the store were excellent ... I've submitted 2 unlock requests via the My O2 app, and each time it keeps gett...

Screen Shot 2016-01-01 at 10.44.48.png
Kernow_Mark by Level 2: Apprentice
  • 4561 Views
  • 12 replies
  • 0 kudos

Phone not working.

Hi, my iPhone 5s stopped working yesterday afternoon, screen went black with big which vertical line. Then that disappeared. Took to Apple today who said it was a logic board issue and not caused by customer misuse on a form they told me to take to C...

Anonymous by Not applicable
  • 4788 Views
  • 18 replies
  • 0 kudos

Resolved! Phone hasn't arrived

Yesterday I ordered an iPhone 6S before 10pm which means it should arrive next day on free delivery which is today, I also paid extra for it to arrive before 10.30am. It is now 1.45pm and I've had no dispatch email and it's anot arrived. Does anyone ...

Anonymous by Not applicable
  • 2838 Views
  • 6 replies
  • 0 kudos

Resolved! High Data use

HelloMy o@ bill shows that I used almost half of my monthly data allowance (209.03MB) on one day — 20 December. Spoke to O2 and they say I need to speak to Apple about this as they(O2) don't know what how the data is made up. Really? Does this seem r...

Anonymous by Not applicable
  • 2777 Views
  • 8 replies
  • 0 kudos