Solved: How to talk to someone about my damaged phone

Anonymous · ‎18-10-2016

How the hell do you get the )2 website to give you a number to call to make an unsurance claim for a broken phone screen?

The website sends me all around the houses and wont actually ever get me in touch with the insurance department!

COME ON O2 !! i'm paying a fortune for the insurance...

jonsie · ‎18-10-2016

https://www.o2.co.uk/shop/services/mobile-insurance

How to submit a claim

Just call O2 customer services to submit a claim. You might be asked to fill out a claim form.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎18-10-2016

Contact CS and they will help you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-10-2016

https://www.o2.co.uk/shop/services/mobile-insurance

How to submit a claim

Just call O2 customer services to submit a claim. You might be asked to fill out a claim form.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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How to talk to someone about my damaged phone

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