online account

[Anonymous]

I can't access my online account and haven't been able to for months. It doesn't recognise my number which is. I hsve tried all the help to recover the password etc but nothing helps. Please help.

Thanks.

Amy

[Cleoriff · Accepted solution]

Hi @Anonymous You need to contact customer services and ask them to reset it for you

http://www.o2.co.uk/contactus

Edited to add ...you need to remove your phone number as this is a public forum

[jonsie]

@Anonymous please remove your mobile number as this is a public forum and you could be spammed.

[MI5]

Please contact CS for all account issues and also remove your number as this is a public forum
http://www.o2.co.uk/contactus

[adamtemp64]

I do hope this is not another personal to business account swap issue

[jonsie]

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@adamtemp64 wrote:

I do hope this is not another personal to business account swap issue

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hat would be yet another but let's hope not....