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How long does it take for 02 to unblock my old phone

Anonymous
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I have asked 02 to unblock my old phone so i can sell it to my firend who is on EE , the sim still doesnt work a few days after me asking 02. Ive reset the phone via itunes etc so the phone is find its just the 02 block i need lifting . Thank Clare

 

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jonsie
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You should get an email or text once the phone is unlocked. It's not instant and can take anything from 24 hours to a month depending on Apple.

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jonsie
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You should get an email or text once the phone is unlocked. It's not instant and can take anything from 24 hours to a month depending on Apple.

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Anonymous
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You just have to wait for Apple's servers to accept now. O2 have done their end

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Cleoriff
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Hi @Anonymous Has this phone been blocked (as per your thread title) or is is simply locked to O2?

If your phone has been blocked or barred.....only customer services can lift the bar/block http://www.o2.co.uk/contactus

 

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MI5
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Make sure you have followed one of the processes here correctly https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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