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NadineHodgson
Level 1: Joiner
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on ‎04-05-2020 13:12

on ‎04-05-2020 13:12

How do I speak to a person for help? I cannot send or receive text messages on my iPad and I cannot change the settings.
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MI5
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on ‎04-05-2020 13:16

on ‎04-05-2020 13:16

@NadineHodgson 

iPads cannot send or receive SMS messages, only imessages if you have signed into your Apple ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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NadineHodgson
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on ‎04-05-2020 13:28

on ‎04-05-2020 13:28

Oh ok, I didn’t know that! I have a phone number for that sim and supposedly 100 free texts a month. I’m trying to upgrade the iPad and they’re telling me I have to get the code off a text message that I can’t receive.
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jonsie
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on ‎04-05-2020 13:30

on ‎04-05-2020 13:30

You would need to put the sim in a phone to get the code

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎04-05-2020 18:54

on ‎04-05-2020 18:54

@NadineHodgson 

All data sims come with 100 texts per month as some tablets can send and receive..

No use in Apple products though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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