Fingerprint Scan Issues Since Update

[gemz4the1]

Has anybody else had any issues with the fingerprint scanner on iPhone 5s since the minor iOS update a few days ago?

The phone does not recognise the fingerprint quite a lot.  I have made sure that my hands are clean and no moisturiser on them or anything.  I have deleted the prints and re-added them but still no luck.

Could it be anything to do with the update?

[Anonymous]

I have no finger print or other issues since the update.

[Anonymous · Accepted solution]

Hi,

Im on iOS 7.0.5 with no issues.

I've mentioned before that my choice was to take scans of the same thumb print twice etc.

Apparently the touch id learns as its being used.

Look here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Overtraining-Touch-ID-for-better-results/...

although i'm not convinced it makes any difference !!

Apple link with help info http://support.apple.com/kb/HT5883

[gemz4the1]

Thanks for the advice BoB

[Anonymous]

You're most welcome @gemz4the1 

[Anonymous]

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@gemz4the1 wrote:

Has anybody else had any issues with the fingerprint scanner on iPhone 5s since the minor iOS update a few days ago?

The phone does not recognise the fingerprint quite a lot.  I have made sure that my hands are clean and no moisturiser on them or anything.  I have deleted the prints and re-added them but still no luck.

Could it be anything to do with the update?

---

I have not had any issue with Touch ID since the update or at all with Touch ID.

Perhaps follow the steps in this video guide I made and see if this helps matters

[gemz4the1]

Thanks Fatboy - I'll give it a try