Error code 14 apple watch

[JJsteward999]

5 hours on with o2, no solution found to fix even after an esim reset. Also spoken with Apple and they remotely dialled into the watch, no issue there either.. This is an o2 issue and they just can not help or find me a solution. I cant even get to adding my details into the apple watch mobile data plan, section as it just gives me the error code 14. I have purchased the data plan 10 days ago... at the verge of simply walking away from o2 now and swapping network... Please help some one 

[thebigdan32]

Can you help me as well?

[fatma83]

i have a same problem can you help me as well? @O2Sarah can you help me please?

[gmarkj]

It's @O2Sarah- that is on duty this morning @fatma83 .

[O2Sarah-]

Thankyou @gmarkj 

@fatma83 I will send you a private message so we can look into this. 

[Alexandjef0]

I’m having the same problem - any help would be great! 

[pgn]

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@Alexandjef0 wrote:

I’m having the same problem - any help would be great! 

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@O2Emma may be able to help, watch out for a message from her presently, @Alexandjef0 - good luck!

[O2Emma]

Evening another marathon for me @pgn I will pick this up thanks.

Hi @Alexandjef0 I will send you a private message to look into this for you.

[Tamsin13-09]

I have the same error and cannot purchase a data plan as I get error code 14 when trying to set up a mobile network on my watch. Please help!