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Mark66 · ‎08-06-2020

I’ve had to reboot my Apple Watch series 5, since then I can’t reinstall my data plan, keeps coming up with Ref Error code 30, waited a few days but still the same, try to call 02 but can’t get through ! Any Help

MI5 · ‎08-06-2020

@Mark66

It needs removing from your account by customer service.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-06-2020

@Mark66

It needs removing from your account by customer service.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mark66 · ‎08-06-2020

Great, thanks for help, I’ll try that number tomorrow, Mark

MI5 · ‎08-06-2020

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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