Solved: Device plan

Pamela99 · ‎11-03-2018

I have two numbers on my 02 account, I can only see the device plan on one number. Would this be because I have only just got the new device ( upgraded a sim only package in store )? I need this info for my insurance plan. Many Thanks

Cleoriff · ‎11-03-2018

Hi @Pamela99 it's probably because the system has yet to update. If not showing by tomorrow then contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎11-03-2018

Hi @Pamela99 it's probably because the system has yet to update. If not showing by tomorrow then contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎11-03-2018

It usually updates overnight so if you did the upgrade today, it should show tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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