on 16-09-2016 13:31
on 16-09-2016 13:31
17-09-2016 17:26 - edited 17-09-2016 17:28
17-09-2016 17:26 - edited 17-09-2016 17:28
Just got off Live Chat after receiving no update what so ever since I upgraded my contract around 9am on Friday 9th (Went for iPhone 7 Plus Matte Black 128GB). Over a week of complete radio silence which is an absolute shambles.
Got told that I will receive a text on 20th September about my order. Apparently this information comes from an update from O2 in regards to preorders.
on 17-09-2016 17:56
on 17-09-2016 17:56
on 17-09-2016 18:30
on 17-09-2016 18:30
I've ordered the 7+ Jet Black 256GB just today with it saying 6+ weeks wait...
On My Account (even on the desktop version) I can't see any recent orders or even anything to do with this order, which I find odd? + more frustratingly I can't change my contact number so I won't be receiving texts about it being despatched.
on 17-09-2016 18:33
17-09-2016 18:39 - edited 17-09-2016 18:40
@Anonymous When I just tried that link to login to my o2 I got an error message saying:
"Oops. We've had problems finding your account
Click here and that should solve it."
Then when I click "here" it just takes me to a page that says I have no products or services with no recent orders either.
17-09-2016 18:40 - edited 17-09-2016 18:41
@Anonymous Can't help then... sorry
But that doesn't mean your orders isn't there. It means a phone haven't been assigned and no mobile number is on the account. wait till Tuesday, new updates coming
on 17-09-2016 18:42
@Anonymous no worries! Thank you for trying.
on 18-09-2016 01:59
on 18-09-2016 01:59
on 18-09-2016 10:14
Well,
I've relented and replaced the screen on my iPhone 6 (smashed it on holiday a week ago). Being able to play with iOS10 and watchOS3 will keep me amused until the 7+ arrives!
on 18-09-2016 10:43
on 18-09-2016 10:43