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Deleting voicemail warning

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Anonymous
Not applicable

on ‎21-02-2014 16:08

on ‎21-02-2014 16:08

I have an Iphone 5 and have received several voicemails which are spam.   I do not want to have to pay to delte them by calling up voicemail (on PAYG) and I just want to delete the little red dot  on my phone icon.   Can this be done?   Any ideas welcome

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MI5
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on ‎21-02-2014 17:57

on ‎21-02-2014 17:57

Usually just deactivating vm deletes any messages (Dial 1760 to turn it off and 1750 to turn it back on again).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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‎21-02-2014 16:19 - edited ‎21-02-2014 16:21

‎21-02-2014 16:19 - edited ‎21-02-2014 16:21

Hi,

 

 

How are you aware that they are spam ?

 

You can access voicemails from your home phone/landline if you dont want to use your credit.

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

 

 

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MI5
Level 94: Supreme
In response to Anonymous
  • 151949 Posts
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Registered:

on ‎21-02-2014 17:57

on ‎21-02-2014 17:57

Usually just deactivating vm deletes any messages (Dial 1760 to turn it off and 1750 to turn it back on again).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎22-02-2014 05:41

on ‎22-02-2014 05:41

It's strange but I've never had a spam voicemail, only texts.
Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Anonymous
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on ‎22-02-2014 11:23

on ‎22-02-2014 11:23

Thank you for all your help.   I have deleted the dreaded red spot and have switched off voicemail for good since retrieving voicemails is not included in my PAYG tarriff (ON and On)

Voicemails were from a company trying to sell me a new boiler!

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Anonymous
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on ‎22-02-2014 11:26

on ‎22-02-2014 11:26

@Anonymous wrote:

Thank you for all your help.   I have deleted the dreaded red spot and have switched off voicemail for good since retrieving voicemails is not included in my PAYG tarriff (ON and On)

Voicemails were from a company trying to sell me a new boiler!

 

 

Glad your sorted.

 

IMO Payg accounts should be on a par with Contract accounts where inclusive minutes can be used to access and listen to o2 Voicemails.

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