Data whilst on call

Anonymous · ‎03-09-2015

I've just noticed today that I can't use data whilst on a call.
It has been working fine up until today.
i Sometimes need to access the web whilst on a call and it saved a lot of hassle but can't anymore.
Is there any reason anyone might be aware of why this has stopped?
Regards
Ash

MI5 · ‎03-09-2015

Usually a temp network issue.
Question has been asked before and we've tried it and it's been OK so just isolated glitches which usually fix themselves.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-09-2015

Thanks MI5 I'll keep an eye on it

MI5 · ‎03-09-2015

There might be some work on equipment in your area which you can check here http://status.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

PhoneChanger · ‎04-09-2015

It also depends what service you are on, if you are on 2G / EDGE then data is not available during a call. 3G should be uneffected.

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