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Data top up

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KTisOutofData
Level 1: Joiner
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on ‎30-07-2023 13:49

on ‎30-07-2023 13:49

Hi,

 

I can't seem to add top up Data this month. I've been able to do it previously, and I wonder if it's linked to the fact I'm upgrading my monthly subscription tariff from next month (to give me more data). Either way, I need to add some top up data to get me through until Aug 14th!! Please help!! K

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MI5
Level 94: Supreme
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on ‎30-07-2023 14:00

on ‎30-07-2023 14:00

@KTisOutofData 

You can't add a bolt on when a tariff change is pending.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151678 Posts
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  • 28840 Solutions
Registered:

on ‎30-07-2023 14:00

on ‎30-07-2023 14:00

@KTisOutofData 

You can't add a bolt on when a tariff change is pending.

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KTisOutofData
Level 1: Joiner
In response to MI5
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on ‎30-07-2023 14:18

on ‎30-07-2023 14:18

That's super-helpful! MANY thanks!!

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MI5
Level 94: Supreme
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on ‎30-07-2023 14:37

on ‎30-07-2023 14:37

Welcome 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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