This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Data plan for watch not working

Mtb2011
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎09-05-2020 16:20

on ‎09-05-2020 16:20

The data plan for my Apple Watch which exists alongside my phone plan is not working.

I could see o2 as an option however when I tried to connect using my the watch app on my iPhone I am advised ‘ this is not an option’. I then decided to set up a new plan from scratch, when I do, I am being redirected to a o2 webpage and advised ‘oops something went wrong, error code 04’

Has anyone experience something similar? I’ve updated the software for both the phone and watch
Message 1 of 2
520 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152357 Posts
  • 651 Topics
  • 29082 Solutions
Registered:

on ‎09-05-2020 16:53

on ‎09-05-2020 16:53

It usually means an existing plan is still running.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
514 Views
0 Kudos
Top