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Data plan for watch not working

Mtb2011
Level 1: Joiner
  • 2 Posts
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Registered:
The data plan for my Apple Watch which exists alongside my phone plan is not working.

I could see o2 as an option however when I tried to connect using my the watch app on my iPhone I am advised ‘ this is not an option’. I then decided to set up a new plan from scratch, when I do, I am being redirected to a o2 webpage and advised ‘oops something went wrong, error code 04’

Has anyone experience something similar? I’ve updated the software for both the phone and watch
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MI5
Level 94: Supreme
  • 120693 Posts
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Registered:
It usually means an existing plan is still running.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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