Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Data plan Apple watch

Consistently get the error code 10 message when trying to set up data plan to watch. I've asked twitter, Facebook and Instagram 02 for a week now and they keep sending links to same endstate. Number is busy constantly. I've done all the usually unpai...

cannot receive or send text

after I changed the number, my iphone cannot receive or send messages. It is too terrible, my life cannot move as usual.

Resolved! iPhone screen on left side has stopped working

I phone on left side has stopped working I have reset phone and done updates

Sim not working in new phone

Hi I sold my unopened upgraded iphone 11 pro max, the buyer has contacted me saying when he inserts his o2 sim it’s not recognised? But when he inserts a family members Vodafone sim the phone works fine. It’s the same o2 sim he’s using in his current...

Resolved! Airpods when upgrading phone?

Hi, wondering when you upgrade to a new model of iPhone with O2 such as 11 Pro or XS, do you get airpods with the phone? Thanks.

iphone has just stopped working

Hi Does anybody know why my iphone would just stop working! i can't even turn it off. I can't receive anything, open any apps or make calls. nothingIt is on and fully charged. it was working fine yesterday I can't find a number to ring for advice eit...

Apple Watch connection

Hi, I’m going to buy an iwatch series 5 and want to connect via my current 02 number. Because I’m student I get 10% off at Apple. Is it possible to buy the watch with Apple and then collect via the o2 contact?

Link old%20number%20to%20apple%20watch

I just bought a new iPhone and Apple Watch series 5.. I want to keep my old number and I have the PAC number...BUT...when I ordered the watch i had to link it to the new iPhones existing number. It was the only option available.if I use the PAC and u...

Lost calls

Hi, I have an iPhone XS on O2 and I have today lost the use of phone calls. It texts fine. Works with WiFi and has 4g. The signal is up and down. I live 2 minutes from a mast so can’t see it being signal as well as I can use texts. I’ve tried switchi...

Resolved! How do I use my text allowance on my iPad Pro

Have 100 text on my tariff but can’t use it. How do I use my text on my iPad Pro

O2

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