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on 29-07-2015 20:27
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on 29-07-2015 20:27
My billing date is usually the 28th of every month.
I am currently abroad and have been for the last 4 weeks.
My data renewed yesterday and on checking this morning and I have only just over 1GB left.
The thing is all data roaming and cellular data is switched off and I only use wifi at the place we're staying and the phone is in airplane mode ever since I have been here. Tried ringing up but can't get through and chat is a waste of time.
Has anyone experienced anything like this before? Will try calling again tonorrow
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on 29-07-2015 20:35
It's an anomaly that has been noticed before.
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on 29-07-2015 20:35
It's an anomaly that has been noticed before.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-07-2015 20:39
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on 29-07-2015 20:39
Don't worry when you connect to the network again it will update.
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on 29-07-2015 20:58
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on 29-07-2015 20:58
Correct me if I'm wrong when I'm back in the U.K. It should update as it should? Been worried like anything thinking I'm going to have some unexpected charges.
Thank you for your help
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on 29-07-2015 21:02
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on 29-07-2015 21:02
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-07-2015 21:04
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on 29-07-2015 21:04
Yes it will update as it should back in the UK and if the mobile data has been off and in flight mode there should be no charges.
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on 29-07-2015 22:11
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on 29-07-2015 22:11
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on 29-07-2015 22:21
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on 29-07-2015 22:21
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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