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Data allowance gone in one day despite using wifi

Whaleman
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Hi,

 

On average I use only about a third of my monthly allowance. It renews on the 4th of the month. This month, the following day I received a message saying I had used up 80% of my allowance, now it has all gone.

 

I've been at home all this time, using wifi on the phone. How could all this data have been used in just a couple of days? I don't want to buy a bolt on in case there is a problem and the same thing happens.

 

Thanks

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MI5
Level 94: Supreme
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@Whaleman 

You need to turn data off when using wifi.

If it drops out, your data will be used instead.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Whaleman
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Thanks.

 

Yes, I should have added that I haven't used my phone in the last couple of days either.

 

I can't figure why 3x as much data has been used in just two days than would normally be used in 30 (and being at home I would have thought my data usage would go down if anything). Strange.

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