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Anonymous
Posts: 0
Accepted Solution

Chat

I just want to talk to someone on line don't you have that service if you do it's hidden well

Posts: 83,955
Topics: 518
Solutions: 10,363
Registered: ‎04-04-2012

Re: Chat

On this link here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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aD
Level 1: Joiner
Posts: 1
Registered: ‎13-10-2013

Re: Chat

It looks like the chat is broken (for most browsers) because the security certificate for https://chat.o2.co.uk/ is no longer trusted by modern web browsers, as a result of the issuing authority's poor security practises. Internet Explorer 11 seems to work OK, as it's a very old browser, but using Firefox 64 I get the MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINED_FAILED and a description stating the issuing authority is no longer trusted.