cancel
Showing results for 
Search instead for 
Did you mean: 

Charges for messages?

Anonymous
Not applicable

Today I joined o2 and received an iphone 6, I text 20 people a message saying this is my new number, blah blah and have been charged £6.66 for messages? How can this be classed as a picture message? 

 

Message 1 of 5
3,209 Views
1 ACCEPTED SOLUTION

Accepted Solutions

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you have used emoticons or exceeded the character limit you will be charged for MMS:  http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/SMS-changed-to-MMS-on-Samsung-S3-mini/...

 

more on this here: http://www.moneysavingexpert.com/news/phones/2014/12/got-a-samsung-phone-you-could-get-charged-extra...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

Message 2 of 5
3,196 Views
4 REPLIES 4

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you have used emoticons or exceeded the character limit you will be charged for MMS:  http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/SMS-changed-to-MMS-on-Samsung-S3-mini/...

 

more on this here: http://www.moneysavingexpert.com/news/phones/2014/12/got-a-samsung-phone-you-could-get-charged-extra...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 5
3,197 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Also, if you sent the text as one text to all the people, bulk messaging charges may have been applied, these charges can trigger if more than 5 recipients are selected.
Message 3 of 5
3,174 Views

Anonymous
Not applicable
Wow I never had any of these issues with three? I sent the message as a bulk message so thats where the charges have came from. Its pretty crappy to be honest!
Thanks for the info
Message 4 of 5
3,146 Views

Cleoriff
  • 127426 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Further general points here on this thread

http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...

I think most networks impose similar sorts of restrictions

 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
3,126 Views