Solved: Brand new IPhone 12 Pro Max won’t read any 02 SIM ... - Page 2

Nettytabs · ‎21-08-2021

I added a new iPhone 12 Pro Max to my account and it arrived with SIM card however it won’t read the sim. We have tried other 02 sims and it won’t read them either. We tried the new sim in another iPhone and it works. I guess the issue is a faulty SIM card reader inside the phone?

MI5 · ‎22-08-2021

@Nettytabs

Have you rebooted the phone?

It shouldn't take long to do at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Nettytabs · ‎22-08-2021

Hi. I’ve rebooted quite a few times now. 😩

MI5 · ‎22-08-2021

@Nettytabs

I'd contact O2 again as it may be possible that the bar hasn't been removed properly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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