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Forum Posts

iPhone 7 plus

Hello, I have an iPhone 7 Plus which was my previous contract phone with 02. I have since upgraded but have kept the iPhone 7 Plus. I would like to give it to my son who has broken his phone but he’s with EE, how can I unblock my old iPhone 7 Plus to...

026 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Can’t unlock phone - What am I doing wrong?

I've been wanting to unlock my iPhone 5s that used to be Pay Monthly (and has been paid off) but after using my PAC code it is now PAYG. I foolishly didn't unlock it before using my PAC code. - I've "made a few calls" using the PAYG sim and it's reco...

Resolved! Orders

So on Friday I ordered a phone online and was told to phone 202 and confirm my order but I’ve been trying since Friday, wondering if there’s any other ways I can get in contact with o2 to confirm my order?

Kerry3 by Level 1: Joiner
  • 303 Views
  • 2 replies
  • 0 kudos

Camera will not work

Hi my camera has stoped working, also my torch won’t work either. I have tried everything all the way to a factory reset and still nothing, I use my camera slot and need it, I am lying a lot of money for something that doesn’t work as it should Pleas...

Vdu by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Apple Watch

Hi, I'm looking to purchase an apple watch for my girlfriend via the paymonthly 20off deal. Can I do this? or does it need to be registered to her mobile number?

Azzdazz by Level 1: Joiner
  • 261 Views
  • 3 replies
  • 0 kudos

I can’t connect my PS4 to my hotspot on iphone11

I can’t seem to connect my PS4 to my hotspot on iphone11. I’ve tried all the fixes but nothing works. Is there anything else I can try? Is it part of my plan?

Mark3077 by Level 1: Joiner
  • 488 Views
  • 3 replies
  • 0 kudos

Where is my order?

Hi, I placed a order for the wireless charging AirPods on Thursday and paid for the premium delivery and it hasn't arrived. I have tried to track it but there is no way of doing that as theemail sent to me has no link. Can someone help me ASAP?

Kunzz100 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

Hi, I have an existing mobile contarct with O2 and am interested in buying an Apple watch Cellular version. What isn't clear is whether this will cost me extra per month on my contract. Can I just buy a watch from say Apple and connect it to my exist...

PaulC1 by Level 1: Joiner
  • 702 Views
  • 6 replies
  • 0 kudos

sim only%20tarrifs

I have come to the end of my contract and want to change my SIM only contract. The plans offeredc by O2 seem expensive. I want 4 GB data with unlimited minutes and texts. 3 mobile are offering 8GB data for £8.00 per month. The recommended deal from O...

Otsoul by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Mobile data not working

OK so I had a contract phone which broke so I replaced the handset with one from the O2 shop. I have about 500mb data left yet am unable to get online at all! I've tried looking at tutorials online but alas no success. My current handset is Huwaei y6...

Rustys by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos