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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10060 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385278 Views
  • 4 replies
  • 0 kudos

Resolved! missing Iphone accesories

Helloso yesterday i upgraded to an iphone 12-like new got sent the incorrect charge cable bit gutted as there's no charge to it and cant get out to get a new one. Huffff. trying to get hold of some sort of customer service is impossible as it leads m...

Anonymous by Not applicable
  • 1053 Views
  • 4 replies
  • 0 kudos

Still waiting for sim to swap , been 32 hours

I’ve been waiting about 32 hours for my sim to swap and still no joy been trying to talk to someone on the o2 app but it keeps saying they are going to send a text to my phone so I can prove it is me , it is a joke why send me a text if my sim is not...

M-Q-1 by Level 1: Joiner
  • 579 Views
  • 2 replies
  • 0 kudos

Using an iphone SE with a EE sim card and an O2 E Sim

Hi there, I have a question for you. I have an O2 monthly sim contract with my iPhone 7. My company want me to have a company mobile but it is android and it is from EE rather than O2 I do not want to have two phones and even worse an android phone. ...

wg1 by Level 1: Joiner
  • 2325 Views
  • 6 replies
  • 0 kudos

Resolved! Bolt Ons

Hi,I would like to turn off “International caller” Bolt Ons.thank you!kind regards,Hazhymyrat

Resolved! o2 sim not working in unlocked iphone 12 mini

I am tearing my hair out. I have set this phone up from an icloud backup of my old iphone x BUT it won’t connect to the o2 cellular network. The SIM works fine in my old phone and when i recently upgraded it I ticked the 5G ready box.When I go to set...

Resolved! stolen mobile

Hi my mobile phone has been stole but your lost & stole telephone number is always busy. How can I speak with an agent?Secondo how can I find out the Phone IMEI?thx

EMi1 by Level 1: Joiner
  • 543 Views
  • 1 replies
  • 0 kudos

Resolved! Broken phone

Hello, I have an iPhone 8, have dropped it and the glass has smashed and now there is a black blob on the screen. Would I be better off trying to get it fixed or should I swap it for a new one. My contract doesn’t finish until February 2022 so I know...

BennyBee by Level 1: Joiner
  • 1572 Views
  • 5 replies
  • 0 kudos

Resolved! Unlock phone

I've just been given a iPhone thats locked to 02 how can I get it unlocked

Tfr1146 by Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos

5 hours and still haven't fixed it

Airpod cancellation My wife ordered some Apple Airpods only to realise afterwards that they were the old version and not the new ones that she wanted. The contract was cancelled immediately and the Airpods were never delivered. She is now stuck like ...