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Billing

Anonymous
Not applicable

Hi,

 

I have received a text message from yourselves to say I am £25.00 out of my credit limit.  I have £15.00 in the account your meant to take out.  I will pay £16.00 just now but I am outstanding of £8.  Could this wait until Friday when I get paid and I will pay the outstanding then without turning my phone off?

 

Megan

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Cleoriff
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Hi @Anonymous You aren't talking to O2 here...this is a customer to customer forum. You need to contact CS and speak to them about your account http://www.o2.co.uk/contactus

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buggsay72
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how can i check a payment i have made on the 21/09/2015

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Cleoriff
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@buggsay72 wrote:

how can i check a payment i have made on the 21/09/2015


Hi @buggsay72 Via My O2 http://www.o2.co.uk/myo2 or check your bank account....

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